Bharti Airtel Enterprise Hub Details Bharti Airtel has described that it will bring the best of services together, under one unified platform. This portal will also offer services in a single interface, and these services will include the convenience to view, download and pay bills online, view payment history, complete account management, TDS certificate uploads, access customised summary reports and much more. Bharti Airtel has also detailed that the Enterprise Hub will make processing simpler for customers, and will also enable them to manage their time better as they get a lot of their unique connectivity needs addressed real-time. Further, the company has noted that as these enterprise customers go on accessing the self-care services, more and more, then it will also be able to optimise its service teams to increase their productivity and time management to improvise the delivery of customer support. Ajay Chitkara, CEO and Director, Airtel Business said, “As part of our digital journey, We are excited to launch our latest digital innovation - Enterprise Hub, a portal offering a unified interface for a suite of self-care services for business customers. We have designed and developed the portal after spending extensive time researching customer needs and understanding their requirements for a time-efficient yet simple and easy one-stop platform offering customer support. We invite all our customers to experience the portal and enjoy seamless self-service along with our state-of-the-art network.” Bharti Airtel has also noted that these Enterprise Hub services would first be available to the SMB Airtel postpaid customers and then it would be rolled out for other products and services. To access these services, the customers will have to log in to the Enterprise Hub page on the Airtel official website. Bharti Airtel Partnership With Cisco To recall, earlier this year in April, Bharti Airtel had also announced a partnership with the US conglomerate Cisco in collaboration with which, the telecom operator had started extending advanced networking and connectivity solutions to enterprise and Small and Medium Businesses (SMB) customers in India. Under this partnership, Bharti Airtel had noted that it would offer Managed Software-Defined Wide Area Network (SD-WAN) services. Built on the Cisco-Viptela platform, the Managed SD-WAN service would provide real-time analytics and in-built security, Airtel had said. This solution also comes with centralised policy and a management controller that would provide customers with a clear view of data flows on their networks, and it would also enable them to optimise data traffic.
